Return Policy

Return Period: 14 days from the delivery date

Return Conditions:

The product must be in its original condition.

It must include all original tags and packaging.

A receipt or proof of purchase is required.
In case of a return, delivery is made through the service center or any distributor.

Process:

Contact: WhatsApp

Upon approval, the company will provide a return shipping label and return instructions.

Products will not be sent without prior authorization.

Special Cases:

Damaged/Incorrect Products: Contact us immediately upon receipt for assessment.

Exchange: Free after approval (the fastest way to get the desired product).

Refund: Processed after inspection, and the refund will be issued to the original payment method (bank processing time may vary).

This policy emphasizes the necessity of obtaining approval before returning products and offers a free exchange as a preferred option for quickly obtaining the correct product.